Terms & Conditions

Personal Information:

KRSTI NETWORK PVT LTD is the licensed owner of the brand kirana.store. This Privacy Policy provides the manner your data is collected and used on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data in the manner provided in this Privacy Policy.

Services overview:

As part of the registration process on the Site, we may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile or phone number.

Eligibility:

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act,1872 including un-discharged insolvents etc. are not eligible to use the site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these terms of use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

License &Site Access:

KRSTI NETWORK PVT LTD grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of KRSTI NETWORK PVT LTD. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site and its affiliates without express written consent. Any unauthorized use terminates the permission or license granted by KRSTI NETWORK PVT LTD.

Pricing:

All the products listed on the Site will be sold as specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Taxes:

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes/VAT, cesses etc. levied thereon.

Health & Safety:

By purchasing any product from our kirana store, you acknowledge that you have read and understood our Health & Safety Guidelines.

Cancellation by Site / Customer:

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defines the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return policies:

Products purchased from our website can be returned within 7 days from the date of delivery under following circumstances.

· The damaged or the defective product can only be returned.

· The product not been used or not been altered in any matter.

· The product is intact and in saleable condition.

· The product should be accompained with the original invoice of purchase.

The seller will refund within 7 days if the seller not responded you can put your claim by calling the customer care cell.

You Agree and Confirm:

1. You will provide authentic and true information in all instances where such information is requested of you. We reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.

2. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. You may not use the Site for any of the following purposes:

a. Disseminating any unlawful, harassing, libellous, abusive, threatening,

harmful, vulgar, obscene, or otherwise objectionable material.

b. Transmitting material that encourages conduct that constitutes a criminal

offence or results in civil liability or otherwise breaches any relevant laws

regulations or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by

Modification of Terms & Conditions of Service:

KRSTI NETWORK PVT LTD may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Events beyond our reasonable control:

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Alteration of Service or Amendments to the Conditions:

We reserve the right to make changes to our website, policies and these conditions of use at any time. You will be subject to the policies ,and conditions of use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority(in which case it will apply to orders previously placed by you).if any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Governing Law and Jurisdiction:

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Hyderabad shall have exclusive jurisdiction in any proceedings arising out of this agreement. The High Court of judicature at Hyderabad alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions:

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of KRSTI NETWORK PVT LTD. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments .You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify KRSTI NETWORK PVT LTD and its affiliates for all claims resulting from any Comments you submit. KRSTI NETWORK PVT LTD and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Termination:

This User Agreement is effective unless and until terminated by either you or KRSTI NETWORK PVT LTD. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. KRSTI NETWORK PVT LTD may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to us. Upon any termination of the User Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this Site.